Medical Evacuation

Air Ambulance

If a family member is seriously ill or injured somewhere in Nepal and needs to reach a hospital, our air ambulance service is built for exactly that. This page covers how the process works, what you'll need to have ready, and what affects how fast we can get to you.

Call Emergency Line Email Cordination

Overview

Air Ambulance Service in Nepal

Our air ambulance service is available to Nepali patients, with seating for up to five people, including the patient, during regular flights. However, capacity may vary during medical evacuations depending on the patient’s condition and flight requirements. For serious cases requiring a stretcher, we can accommodate the patient and one accompanying person. If a paramedic is required, the helicopter can accommodate the patient, a paramedic, and one accompanying passenger. Weather conditions, flight altitude, and the medical equipment required may also affect the available capacity. You won't need a discharge certificate from a hospital or health post to release the patient for transfer.

How it Works

How Our Helicopter Rescue Process Works

Step 01

Call Us for Helicopter

When there's a medical emergency, every minute matters, so call us first before anything else. Tell us where the patient is and what's happening, and we'll start coordinating the rescue immediately. If your insurance provider requires a guarantee of payment, contact your insurer as soon as possible, or let us know if you would like us to coordinate with your insurance company on your behalf. This helps ensure the necessary payment arrangements are confirmed without unnecessary delays.

Our Partners

Our Hospital Partners

A successful rescue does not end at the landing pad; it ends with the patient receiving the right medical care at the right facility. That is why we work in close coordination with some of Nepal's most trusted hospitals. The moment a rescue is underway, our team reaches out to the receiving hospital so that medical staff are fully briefed and ready to take over care the instant the patient arrives. These partnerships are an integral part of how we deliver a complete, end-to-end rescue and medical evacuation service across Nepal.

Document Guidance

Documents You'll Need

Document Required

Names & Valid ID

Response Time

What Affects How Fast We Can Reach You

Whether there's a helipad at the location.

A helipad is the fastest scenario. Without one, we may need a long line and ground crew, which adds time.

Whether the helicopter can land at all or has to hover.

Some sites can't be landed on safely, which changes both the time and the technique.

Whether a medical team needs to come along.

If a team of doctors or ventilator support is needed on board, that's arranged before departure.

Weather along the route, both ways.

Wind and cloud cover are checked for the full round trip, not just the way in.

Aircraft & Payload

The time to reach the desire location is determined by the aircraft and payload

Questions

Everything You Need To Know

Still have questions? Our team is available 7 days a week.

Ask Us Directly→

Helicopters are ideal for scene responses (trauma, remote locations), hospital-to-hospital transfers under 150–200 miles, and accessing facilities without runways. They offer faster launch times and point-to-point transport but have shorter range and lower cabin altitude capability than jets.

Each aircraft functions as a flying ICU: ventilators, multi-channel infusion pumps, cardiac monitors/defibrillators, blood products, advanced airway equipment, and specialized neonatal/pediatric gear. Crewed by critical care flight nurses and paramedics (physician available on request).

Wheels-up within 15–30 minutes of acceptance for scene calls; 30–60 minutes for interfacility transfers (weather, maintenance, and crew duty permitting). Our 24/7 dispatch coordinates simultaneously with sending/receiving facilities and ground EMS.

Cost varies by distance, aircraft type, and medical configuration. We verify benefits, obtain pre-authorization, and bill insurance directly. Most major insurers, Medicare, Medicaid, and workers' comp cover medically necessary air transport. Membership programs available for uncovered gaps.

Typically one companion (up to 250 lbs combined with patient/equipment) may ride in the cabin, space and clinical conditions permitting. Final determination made by the flight medical crew at dispatch.

Need Medical Evacuation?

If you or someone near you needs immediate helicopter rescue or medical evacuation anywhere in Nepal, contact us now.

Get Assistance