Disclaimer and Risk Acknowledgment

Helicopter flight is an inherently complex activity. While modern aircraft are reliable and our crews are highly trained, mechanical failures, weather changes, bird strikes, and other events can occur. You acknowledge that:

• You are voluntarily participating in a helicopter flight as a passenger.
• You have considered the risks and chosen to fly with full knowledge.
• You have disclosed any medical conditions that may affect your ability to fly.
• You will follow all safety briefings, crew instructions, and aircraft procedures.

Our tours operate at altitudes from 1,400m (Kathmandu) up to 5,545m (Kala Patthar). Rapid altitude gain can affect passengers in various ways:

• Acute Mountain Sickness (AMS): Headache, nausea, dizziness, and shortness of breath. Usually mild and short-lived for our tours since exposure is brief.
• Cardiovascular stress: Increased heart rate and blood pressure at altitude. Passengers with heart conditions are at higher risk.
• Respiratory stress: Lower oxygen levels can affect those with lung conditions.
• Cold exposure: Temperatures at landing sites can be below freezing.
• UV exposure: The sun is more intense at high altitudes.

We carry supplemental oxygen on board, and our crews are trained to recognize altitude-related symptoms. However, individual susceptibility varies, and we cannot guarantee freedom from altitude effects.

Mountain weather is unpredictable and changes rapidly. Wind, cloud cover, precipitation, visibility, and atmospheric conditions can:

• Cause flight delays or cancellations on short notice.
• Require route deviation from the published itinerary.
• Force return to the departure airport before reaching the planned destination.
• Affects the quality of viewing and photography.

The pilot in command's safety decisions are final. We do not provide additional compensation for itinerary changes made for safety reasons beyond what is described in our cancellation policy.

Before each flight, you must:

• Provide accurate weight, medical information, and emergency contacts.

• Disclose any medical conditions, recent surgery, or pregnancy.

• Be free from intoxication or impairing substances.

• Arrive on time and bring the required documents.

• Attend the pre-flight safety briefing in full.

• Acknowledge understanding of safety instructions.

During the flight, you agree to:

• Wear safety equipment as instructed (seat belts, headsets, oxygen if provided).

• Follow all crew instructions promptly.

• Remain seated during flight unless directed otherwise.

• Refrain from opening doors, touching controls, or interfering with the aircraft.

• Refrain from smoking, vaping, or using flammable materials.

• Photograph only from your seat with permission of the crew.

Failure to comply with safety instructions may result in immediate landing at the nearest safe location and removal from the flight, without refund.

STRONGLY RECOMMENDED: We strongly recommend comprehensive travel insurance that includes coverage for helicopter tours, high-altitude activities (up to 6,000m), medical evacuation, trip cancellation, and personal effects. Our insurance covers our operational responsibilities but does not cover your personal losses, medical bills, or trip costs. Proof of insurance covering helicopter evacuation up to 6,000m is required at check-in for all Everest Base Camp, Kala Patthar, and high-altitude tours (above 4,000m).

Recommended coverage includes:

• Medical and emergency evacuation up to USD 100,000 minimum.

• Trip cancellation and interruption.

• Adventure activity rider (some standard policies exclude helicopter tours).

• High-altitude coverage (up to at least 5,545m for EBC).

• Personal effects and equipment.

To the maximum extent permitted by Nepalese law and applicable international aviation conventions, Mountain Helicopters Nepal's liability is limited as follows:

• Our liability arises only from our gross negligence or willful misconduct, except that nothing in this disclaimer limits liability for death or personal injury caused by our negligence to the extent prohibited by applicable Nepalese law.
• We are not liable for delays, missed connections, or consequential losses caused by weather, safety decisions, or force majeure.
• We are not liable for personal property damage unless caused by our negligence.
• We are not liable for any third-party services (hotels, ground transport, tours arranged by other operators).
• Our maximum liability for any claim is limited to the amount paid for the specific booking.

Nothing in this disclaimer limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by our gross negligence.

By booking and flying with Mountain Helicopters Nepal, you confirm that:

• You have read this disclaimer and risk acknowledgment in full.

• You understand the risks of helicopter flight in mountain conditions.

• You voluntarily accept these risks.

• You have disclosed all relevant medical and weight information.

• You will comply with all safety procedures and crew instructions.

You have arranged appropriate travel insurance.

If you have any questions about the risks involved in your tour, please contact us before your flight. We are happy to discuss any safety concerns with you.

Speak with our operations team about any safety concerns.

• Email: sales@mountainhelicoptersnepal.com
• Phone/WhatsApp: +977 9801062087 (Bookings & General)
• Emergency/Operations: +977 9712082949 (24/7)
• Office Landline: +977 1 4111051 / 4111031
• Hours: 6:00 AM – 8:00 PM NPT (Bookings), 5:00 AM – 9:00 PM NPT (Operations)
• Address: Old Sinamangal, Kathmandu, Bagmati, P.O. Box 20320, Nepal